Q&A

allow to leave questions anonymously just like reviews https://chatwoot.growave.io/app/accounts/1/conversations/21628

Site reviews on the product page

I have many SKUs (many products) and despite significant number of reviews (I got 137 reviews) many products have zero, and the review section looks empty and negatively impact conversion. Is there a way to display company reviews on the product page as well? Look at our competitor - OHM Beads - they have implemented it smartly: they have tabs for products reviews, company reviews and a separate tab for photos. This is super-useful for small and medium size brands like Elfbeads. Otherwise reviews are hurting conversion, especially when a merchant like me has many products with zero reviews. 🙏🏻

referral system that would work for instore sales

also is there anyway to have customers get referral credit for instore sales they refer? We would like to create a unique discount code for people who want to refer new business to Soleply so when someone comes in and makes a purchase the person who sent them and they get a bonus for doing so. however i noticed through growave the only version of referrals that you guys offer work through the website if there is a way that we can create a referral system that would work for instore sales we would really appreciate it

Boost Campaign - time conflict

There is an issue with the Boost campaign, may be coming from Shopify. Client sets the time per their time zone, but the campaign runs per the UTC time zone and either starts and stops earlier or later than the client’s expected/set time. This has created issues with store, one recent example is Whimsigirl It would be great if we could add the information that they check the time per the UTC (Universal Coordinated Time) and then set the time accordingly so that it runs exactly during the time the client wants.

Do not assign points for orders where any discount is applied.

refer a friend through a discount code

Also, links are difficult to share on Instagram or social medias in general Is there any way to refer a friend through a discount code?

discount combination for free products

в нашей статье упоминается, что фри продакт дисконты не могут быть комбинированы с другими дисконтами, возможно ли сделать так чтобы комбинация была доступна для free producs так как со стороны шопифай нет никаких ограничений, протестив и натстроив discount combinations через шопифай, получилось применить и фри продакт дисконтку и amount discount https://prnt.sc/XYAJ9bJXXJPg

Integration with ShopPay

client is asking if integration with ShopPay will be available in the future so he can import ShopPay reviews without a hiccup

Automatically apply discount of VIP Tiers

When a customer reaches a VIP tier with an entry reward that includes a discount with unlimited use, ensure that this discount is always automatically applied at the checkout page. This would eliminate the need for customers to manually copy the discount code via the rewards widget.

Show reward code in tier emails

I want to show the customer's reward code in VIP new tier emails and the {{reward_code}} variable is invalid in this template.

buy x get extra feature

we would love to be able to add multiple products to "buy x get" reward, and if customer buy any of them he get the reward for now it's limited to one product and u have to add each one separately

Ways to Earn and Redeem

I am wondering when you will be adding TikTok as an active way to earn and I am wondering if you will add the points at checkout feature as an a-la-carte feature that users can pay additional per month for just this feature.

VIP Tier list on Under Order notes / additional Order Notes

Is it possible to show the VIP Tier list on the order notes?

Italian Language

Referral program's email sharing text

Please add a text with explanation to the 'Referral link Email Share' so our buyers (Senders) could clearly see and understand what they should do: https://prnt.sc/s0-3eHWsgnZz. Then they can edit it up to their preference. For example: “XX has sent the below link from store xx - Sign up and purchase from xxx, and receive xx% off your first purchase”.

Add German translation to admin panel

Add German translation to admin panel to make it more useful

Ability to translate description in actions

We have a store with multiple languages and really need a feature to translate titles and descriptions of actions in the Rewards app

Ability to select Sales channels where the discount will be visible

We just want the static coupons on the POS and a flexible discount on the checkout. I don't want the ways to redeem to show on the website except for the flexible. Because the POS doesn't support the flexible.